πŸ“ Our Approach

Here's Exactly How Working With BIM Heroes Works β€” Step by Step

This page covers our engagement process, communication standards, and quality controls β€” from your first call to final delivery.

You stay in control of your project. We handle production.

A Simple, Effective Process

From your first call to final delivery β€” here’s what every BIM Heroes engagement looks like.

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Discovery Call

We start with a free 30-minute call to understand your project type, jurisdiction, AHJ requirements, code edition, and consultant team. No pitch β€” just questions so we can tell you honestly whether we’re the right fit.

  • We ask about your Revit setup, BIM 360 / ACC environment, and file-sharing preferences
  • We confirm US code edition and jurisdiction β€” IBC, IRC, state amendments β€” before any work starts
  • You receive a follow-up summary of what we discussed and our recommended engagement model within 24 hours
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Proposal & Planning

We send a tailored proposal with clear scope, deliverables, timeline, and fixed pricing β€” no ambiguous hourly billing that balloons mid-project. You approve it, we start.

  • Scope defined by phase: SD, DD, CD, or production-only β€” scoped to your project type and complexity
  • Timeline built around your permit submission or construction start date β€” with US business hours overlap built in for check-ins
  • Pricing confirmed upfront β€” no surprise invoices for standard revisions within scope
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Kickoff & Setup

We set up your project environment β€” Revit worksharing, BIM 360 folder structure, communication channels, and your firm’s title block and sheet standards loaded into our templates. First deliverable within the agreed window.

  • Revit central file or BIM 360 / ACC project set up to your firm’s standards β€” not ours
  • Communication channels confirmed: Slack, email, Teams, or your preferred tool
  • Dedicated PM assigned β€” your single point of contact for the full engagement
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Execution & Iteration

Our team works in your Revit environment with daily file updates β€” you review via BIM 360, Procore, or shared drives at your own pace. Markups and comments turned around within 24 hours.

  • Weekly progress reports sent every Friday β€” scope status, next week’s plan, any open items needing your input
  • US business hours overlap scheduled for live coordination calls when needed
  • All RFIs and questions logged and tracked β€” nothing falls through the cracks
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Delivery & Support

Final deliverables in PDF (Bluebeam-ready), native Revit, and DWG β€” formatted for your contractor and AHJ. We stay available for post-delivery questions at no extra charge.

  • Permit set formatted to your local AHJ’s submission requirements β€” sheet sizes, title block, cover sheet
  • Post-delivery support included: we answer contractor RFIs and plan checker comments that relate to our work
  • Model handed off clean β€” purged, audited, and documented for your team to continue using

What You Can Expect From Us

Specific operational commitments β€” not vague promises.
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Clear Communication, Always

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Regular Progress Reports

Written project status update every Friday β€” scope progress, next steps, and any open items needing your attention.

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24-Hour Response Commitment

All emails, markups, and Slack messages responded to within 24 hours during US business days β€” often much faster.

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No Surprises Policy

If scope, timeline, or cost is at risk of changing, we tell you immediately β€” not after the fact. You decide how to proceed.

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Quality Standards

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Architect-Led QA on Every Deliverable

Every drawing set and Revit model is reviewed by a senior architect before it leaves our team β€” not just a Revit technician.

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US Code Cross-Check Before Delivery

We cross-check every deliverable against IBC, IRC, ADA, and applicable state amendments before it reaches you β€” reducing plan checker comments.

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Revision Policy

Standard revisions within scope are included β€” no extra invoices for fixing something that didn't meet the agreed standard.

Choose Your Level of Involvement

Three ways to work with BIM Heroes β€” from full-service design and production to targeted production support.

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Full-Service Management

You hand us the project β€” we handle design, production, and MEP coordination end to end. You review at key milestones and approve deliverables.

Best for
Small firms (2–10 people), solo practitioners, firms scaling quickly

Includes
β€’ Conceptual design through permit CDs
β€’ MEP coordination
β€’ Code compliance review

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Most Popular

Collaborative Partnership

You lead design and client communication β€” we handle production, BIM modeling, and documentation. Daily collaboration via BIM 360 or Procore.

Best for
Mid-size firms (10–30 people), busy seasons, large project overflow

Includes
β€’ DD through CDs
β€’ Revit modeling and permit sets
β€’ As-built documentation

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Advisory Consultation

You handle everything β€” we're available for specific technical support: Revit troubleshooting, BIM standards development, code compliance review, or scan to BIM on specific projects.

Best for
Larger firms with in-house production teams, firms needing specialist support on specific phases

Includes
β€’ BIM consulting and code review
β€’ Scan to BIM
β€’ Revit training and standards

What Our Clients Say About Working With Us

From the firms that work with us day to day.

"The communication from BIM Heroes was exceptional. We always knew exactly where our project stood, what was coming next, and who was responsible for each task. This level of transparency made the entire process smooth and stress-free."
Michael Chen
Lead Architect
"The quality of work from BIM Heroes is consistently outstanding. Their attention to detail and commitment to excellence has saved us countless hours of rework and coordination issues. Their documentation is thorough and their models are impeccably organized."
Jennifer Lopez
BIM Manager

Ready to Experience Our Approach?

Book a free 30-minute call β€” we’ll walk you through exactly how we’d handle your specific project type and answer every question you have.