Here's Exactly How Working With BIM Heroes Works β Step by Step
This page covers our engagement process, communication standards, and quality controls β from your first call to final delivery.
You stay in control of your project. We handle production.
A Simple, Effective Process
From your first call to final delivery β here’s what every BIM Heroes engagement looks like.
Discovery Call
We start with a free 30-minute call to understand your project type, jurisdiction, AHJ requirements, code edition, and consultant team. No pitch β just questions so we can tell you honestly whether we’re the right fit.
- We ask about your Revit setup, BIM 360 / ACC environment, and file-sharing preferences
- We confirm US code edition and jurisdiction β IBC, IRC, state amendments β before any work starts
- You receive a follow-up summary of what we discussed and our recommended engagement model within 24 hours
Proposal & Planning
We send a tailored proposal with clear scope, deliverables, timeline, and fixed pricing β no ambiguous hourly billing that balloons mid-project. You approve it, we start.
- Scope defined by phase: SD, DD, CD, or production-only β scoped to your project type and complexity
- Timeline built around your permit submission or construction start date β with US business hours overlap built in for check-ins
- Pricing confirmed upfront β no surprise invoices for standard revisions within scope
Kickoff & Setup
We set up your project environment β Revit worksharing, BIM 360 folder structure, communication channels, and your firm’s title block and sheet standards loaded into our templates. First deliverable within the agreed window.
- Revit central file or BIM 360 / ACC project set up to your firm’s standards β not ours
- Communication channels confirmed: Slack, email, Teams, or your preferred tool
- Dedicated PM assigned β your single point of contact for the full engagement
Execution & Iteration
Our team works in your Revit environment with daily file updates β you review via BIM 360, Procore, or shared drives at your own pace. Markups and comments turned around within 24 hours.
- Weekly progress reports sent every Friday β scope status, next week’s plan, any open items needing your input
- US business hours overlap scheduled for live coordination calls when needed
- All RFIs and questions logged and tracked β nothing falls through the cracks
Delivery & Support
Final deliverables in PDF (Bluebeam-ready), native Revit, and DWG β formatted for your contractor and AHJ. We stay available for post-delivery questions at no extra charge.
- Permit set formatted to your local AHJ’s submission requirements β sheet sizes, title block, cover sheet
- Post-delivery support included: we answer contractor RFIs and plan checker comments that relate to our work
- Model handed off clean β purged, audited, and documented for your team to continue using
What You Can Expect From Us
Clear Communication, Always
Regular Progress Reports
Written project status update every Friday β scope progress, next steps, and any open items needing your attention.
24-Hour Response Commitment
All emails, markups, and Slack messages responded to within 24 hours during US business days β often much faster.
No Surprises Policy
If scope, timeline, or cost is at risk of changing, we tell you immediately β not after the fact. You decide how to proceed.
Quality Standards
Architect-Led QA on Every Deliverable
Every drawing set and Revit model is reviewed by a senior architect before it leaves our team β not just a Revit technician.
US Code Cross-Check Before Delivery
We cross-check every deliverable against IBC, IRC, ADA, and applicable state amendments before it reaches you β reducing plan checker comments.
Revision Policy
Standard revisions within scope are included β no extra invoices for fixing something that didn't meet the agreed standard.
Choose Your Level of Involvement
Three ways to work with BIM Heroes β from full-service design and production to targeted production support.
Full-Service Management
You hand us the project β we handle design, production, and MEP coordination end to end. You review at key milestones and approve deliverables.
Best for
Small firms (2β10 people), solo practitioners, firms scaling quickly
Includes
β’ Conceptual design through permit CDs
β’ MEP coordination
β’ Code compliance review
Collaborative Partnership
You lead design and client communication β we handle production, BIM modeling, and documentation. Daily collaboration via BIM 360 or Procore.
Best for
Mid-size firms (10β30 people), busy seasons, large project overflow
Includes
β’ DD through CDs
β’ Revit modeling and permit sets
β’ As-built documentation
Advisory Consultation
You handle everything β we're available for specific technical support: Revit troubleshooting, BIM standards development, code compliance review, or scan to BIM on specific projects.
Best for
Larger firms with in-house production teams, firms needing specialist support on specific phases
Includes
β’ BIM consulting and code review
β’ Scan to BIM
β’ Revit training and standards
What Our Clients Say About Working With Us
From the firms that work with us day to day.
βWe'd been burned before by offshore teams that looked good on paper but couldn't keep up with our pace. BIM Heroes was different from week one. They got our standards, matched our sheet organization, and flagged coordination issues before we even saw them. Three projects in, they're basically an extension of our in-house team at this point.β
βHonestly, I was skeptical about handing off CD production. But our project architect was drowning and we needed help fast. BIM Heroes turned around a full permit set in 10 days β clean, coordinated, no redlines from the city. I wish we'd found them two years ago.β
βSmall firm here β just four of us. We simply can't afford to hire full-time drafters for
every production spike. BIM Heroes fills that gap perfectly. The pricing is fair, the turnaround is fast, and they don't require me to explain things twice. For anyone running a lean practice, this is the kind of support that actually makes a difference.β
βWe brought BIM Heroes on for a multi-family project with a tight submittal deadline. Not only did they deliver on time, but the model quality was solid enough that our MEP consultants had zero clash complaints. That's not something we can always say about our own internal models. We're already on our second project with them.β
βGetting LOD 350 coordination right on a commercial job with five trades is brutal. BIM
Heroes took on the mechanical and electrical modelling and actually kept pace with our RFI cycle. No lag, no excuses. Their team understood the coordination workflow
β not just the software.β
βWhat I appreciate most is that they don't just execute β they think. When something
in the drawings didn't add up structurally, they caught it and brought it to our attention before it became a problem in the field. That kind of proactive communication is rare, especially from a production partner.β
βWe used BIM Heroes for as-built documentation on a retail fit-out we'd just wrapped. They worked off our field markups and photos and had a clean Revit model back to us in under two weeks. Accurate, well-organized, easy to hand off to the owner. Will use them again without question.β
βWe build production homes β speed and consistency matter above everything else. BIM Heroes helped us set up master Revit templates for our plan library, and now our design changes propagate cleanly across all units. It's saved us easily 20 hours per plan release. That's real money.β
βOur drafting team was backed up three months on permit drawings. BIM Heroes came in, learned our standards fast, and cleared the backlog in six weeks without us having to babysit the work. Quality was consistent start to finish. Exactly what we
needed.β
βConverting point cloud data into a usable Revit model is tedious work. We'd been doing it in-house, but it was pulling our licensed staff off higher-value tasks. BIM Heroes handles the scan-to-BIM conversion now and the accuracy is consistently within our tolerance requirements. Turnaround is fast and communication is clear.β
βWe scan the buildings β BIM Heroes turns them into deliverable models. It's a clean handoff and the output quality is something we're comfortable putting our name on. They understand the source data and don't need hand-holding on the modelling side.β
βDesign-build moves fast and we can't afford rework. BIM Heroes keeps up with our pace, handles the documentation heavy lifting, and stays flexible when scope shifts
mid-project β which it always does. They've become a reliable part of how we
deliver.β
Ready to Experience Our Approach?
Book a free 30-minute call β we’ll walk you through exactly how we’d handle your specific project type and answer every question you have.